When seeking assistance or information from BPJS, the primary contact is through their call center. The BPJS (Badan Penyelenggara Jaminan Sosial) call center is a crucial resource for members needing support or inquiries about health insurance and social security services in Indonesia.

Contact Information for BPJS Call Center

To reach the BPJS call center, you can dial the dedicated hotline number: 1500-400. This number is available for all BPJS Health and BPJS Employment-related inquiries. It is operational during business hours and is designed to provide support, answer questions, and help resolve issues related to your BPJS membership.

Services Offered by the Call Center

The BPJS call center offers a range of services including assistance with membership registration, claim processing, and general queries about BPJS benefits. If you need to update your personal information, report issues with your health insurance, or seek clarification on coverage details, the call center representatives are equipped to assist you.

How to Prepare for Your Call

Before calling the BPJS call center, ensure you have your BPJS membership number and relevant personal details handy. This preparation helps in speeding up the process and ensures that the call center staff can provide you with the most accurate assistance.

In summary, the BPJS call center is an essential service for handling various needs related to social security and health insurance. By using the dedicated hotline and preparing adequately for your call, you can effectively manage your BPJS-related inquiries and issues.